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Important Coronavirus Update

All Patients to be seen at Dunmow
Monday to Friday 9am to 6.30pm
Saturday 8.30am to 12noon
01371 872102
Takeley Temporarily Closed

7th April 2020

Emergency Morning Clinics Good Friday and Bank Holiday Monday

Hello everyone. Well not only are the sunshine and blue skies helping to lift our spirits as we all cope with the current situation, but it is also very helpful for our teams who throughout the day, are in and out of the clinic to the car park caring for our clients and their pets. We are very thankful that it's not the winter!
With the Easter weekend just ahead, in normal circumstances we would not open on bank holidays, however this year life is very different, so we will be running Morning Emergency Clinics on Good Friday and Easter Monday.

Our Easter hours are:-
Good Friday                  9.30am - 12noon
Easter Saturday            8.30am - 12noon
Easter Sunday               CLOSED
Easter Monday             9.30am - 12noon

If your pet should require veterinary care when we are closed, please call our usual number 01371 872102 and contact instructions will be given for VetsNow Emergency service.

From us all at Moloney Clinics stay safe, healthy and we wish you a Happy Easter. Jerry Moloney

Friday 3rd April 2020

Hello everyone. Well we all seem to be getting used to life's 'new normal' and also a new way of caring for your pets. As one client put on our Facebook page her pet....'Floss really enjoyed her first ever drive-thru vets experience!' Our first week has been challenging and very busy! Not too much has changed since our last update, so here's an easy Moloney protocol reference for you all. Please be assured that we are still here for you and your pets.

We have two teams working alternate shifts.
Takeley Clinic is temporarily closed. - All animals will be seen at Dunmow.
Please call us first on 01371 872102 to assess if your pet needs to be seen.
Dunmow Clinic is open Mon-Fri 9am-6.30pm. Sat 8.30am-12noon
One owner per pet when possible please.
On arrival please stay in the car and call us from your mobile.
We will come and collect your pet from you.
Clients in our premises will be kept to an absolute minimum.
For repeat long-term medications we require at least 48 hours notice.
For flea/worming treatments please call the clinic.
Please no cash. Telephone payment is required at time of consultation or medication order.
Out of hours emergencies will be seen by Vets Now. Just call our number 01371 872102 for instructions to contact the emergency service.

Again we thank you for your support, understanding and patience. Enjoy the warmer temperatures that are heading our way on your daily exercise or in your gardens. Stay safe, well and take care..... Jerry Moloney.

27 March 2020

Hello everyone. I hope you are all coping well, staying healthy and adjusting to the current way of life.  If you are feeling worried about your pets, we want to absolutely reassure you that should your pet fall ill or require some form of necessary veterinary care, we are still here for you. However, it has been necessary to reorganise our clinics and team to enable us to continue in providing the best care and understanding possible during the Coronovirus situation. It is paramount that both you and our team are kept safe and the risk of infection is kept low. We have divided our vets and nurses into two teams who will alternate a working pattern day to day. Our reception team is now on leave. We have slightly reduced our hours, which can be found on our website or Facebook page, and as previously informed, all animals will be seen at Dunmow Clinic. Our Takeley Clinic opening hours remain temporarily suspended until the situation changes. It is still our aim to keep the number of people within and entering the clinic at Dunmow to an absolute minimum and our protocol has not changed regarding appointments. On arrival please stay in your car and call from your mobile to inform us you are waiting, but please be patient if we take a while to answer as we may be dealing with our patients. Our team will be masked and gloved. In general, clients will stay outside the clinic, but this will be assessed on a case by case basis. Your pet will receive their examination within the clinic and be sent home with any necessary treatment or be admitted for hospitalisation if required. We would like to avoid any cash payments, so would prefer payment by card to minimise any risks. Again we would like to thank you for your understanding, patience and compliance during this challenging time and hope that we can all focus for a return to normality in the not too distant future. Enjoy the sunshine and blue skies we are having! Take care. Jerry Moloney.

24 March 2020
Good morning. In view of the current situation, we now have no option but to close our Takeley clinic during the emergency period. We will endeavour to continue seeing ill and injured animals at our Dunmow clinic. The closure of  our Takeley clinic will take effect at 5pm Tuesday 24th March. Further details will be posted once we know more, so please keep checking here on our website page and our Facebook Page. Please stay safe and well.
Jerry Moloney.

22 March 2020

We hope you are all keeping well, safe and coping as best you can with the current Coronavirus situation.
Firstly, we would like to assure you that we are OPEN AS USUAL. 
Our regular opening times are our website and also on Facebook page.

In these unsettled times, it is important that we all endeavour to help each other for our safety and well-being, so at both our clinics we are introducing new protocols which are taking immediate effect.  We assure you that we will do our utmost to continue providing excellent veterinary care for your pets while at the same time helping to keep our clients and staff safe whilst in our clinic environment.

We aim to maintain social distancing by ensuring that we only have a maximum of 2 clients in our waiting rooms at any one time.  Therefore, consultations will now be staggered throughout the day.  Where at all possible, please only one owner per pet and sadly, but in the interests of safety and health, we have to say no children allowed in the clinic buildings. We kindly ask that on arrival for your pet's appointment you either report to reception or call us from your mobile phone,, and if there are clients already in the waiting room, please wait in your car until we call you for your appointment, or perhaps wait outside if you’ve arrived on foot (weather permitting!).

For everyone's health and safety, please wash your hands when entering and leaving the building at Dunmow, or use hand sanitiser at Takeley.  Our high standards of cleanliness and hygiene throughout both clinics are being maintained and constantly increased to reflect the current health situation.

We fully understand your pets are much-loved family members, so we assure you that we will do our utmost to help our clients and their pets even if further movement restrictions become necessary.  Please do not hesitate to call us for more information or with any queries you may have.  We thank you for your understanding at this time, and do keep an eye on our Facebook page and websites for further updates.  Until life returns to normality, please..... stay safe and well.